Tuesday, June 07, 2005

Transporting the Handicapped

The Washington Post's four-part examination of the Washington region's METRO system continues today with a close-up look at the MetroAccess service for the disabled. The METRO contracts with a third-party provider, LogistiCare, to transport the disabled to work. The program maintains a fleet of 176 vehicles, and relies upon taxi service for overflow.

According to the Post, "The agency pays LogistiCare $23.22 for each MetroAccess trip, and the passenger pays $2.50. METRO underwrites the service with tax dollars and revenue from bus and rail fares. MetroAccess's annual budget of $51.7 million has nearly tripled since 2000, when fares were cut and demand began to skyrocket."

METRO has paid LogistiCare $2.7 million in bonuses since 2000, despite the fact that its drivers failed to pick up scheduled passengers 5,500 times in the first half of 2004 alone.


At 8:21 AM, Blogger Ray Hyde said...

When I think I have a tough commute, my feelings are greatly ameliorated when I watch the blind and other hadicapped travelers using VRE and Metro.

Like pedestrian access and bike access, handicapped access is one of those things you need to do, almost without regard to cost.

There is always room for incremental improvement, so hopefully the spotlight will imprve the current service or open up the bidding process.


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